ROCK N ROSE Reviews
ROCK N ROSE Customer Reviews (8)
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About Rocknrose.co.uk Popular Products and Services?
"Rocknrose.co.uk" is a popular online store that offers a variety of products. The store is known for its jewellery, hair accessories, and eco-friendly bags. Among the popular items are the Francine Ring, an antique 18ct gold ring, and the Beryl Ring, another antique 18ct gold ring. The Ingrid Ring, made of sterling silver and mother of pearl, and the Irma Earrings, available in gold vermeil and sterling silver, are also among the new arrivals. The Millicent Headband in rust velvet and the Margaret Necklace in gold vermeil are some of the best sellers. The store also offers free delivery on orders over £40 in the UK and on international orders over £100. The products are praised for their quality, and the store has received positive reviews for its customer service.
About Rocknrose.co.uk Prices and Cost?
At Rocknrose.co.uk, the prices vary depending on the product. For instance, the Francine Ring is priced at £540, the Beryl Ring at £740, and the Roberta Ring at £1,080. These are all antique 18ct gold rings. There are also vintage rings available, such as the Georgina Ring for £680 and the Hazel Ring for £360.
In addition to rings, there are other accessories like the Irma Earrings ranging from £32 to £42 depending on the size and material. The Ingrid Ring is priced at £58, and the Sylvie Earrings are £44.
There are also best sellers like the Millicent Headband for £44, the Margaret Necklace for £52, and the Cecily Scarf for £18.
Please note that delivery within the UK is free when you spend £50. For international orders, delivery is free when you spend over £100. Prices are subject to change and items may sell out. For the most accurate and up-to-date information, it's best to visit the website directly.
Rocknrose.co.uk Return Policy?
Rocknrose.co.uk has a detailed Shipping and Return Policy.
For Shipping, they offer two UK delivery options. UK Standard Delivery is £3 or free on orders over £50, shipped via Royal Mail Tracked 48. Orders typically ship within 48 hours and are often delivered within 48 hours of being shipped. UK Express Delivery is £6 or free on orders over £100, shipped via DHL Express or Royal Mail Special Delivery. Orders typically ship within 48 hours and are guaranteed to be delivered the following business day after dispatch. They also offer three international delivery options. International Standard Delivery is £5 (no tracking) or £10 (with tracking), free on orders over £100, shipped via DHL Globalmail. Your order will be delivered by your local postal service. Orders typically ship within 48 hours and are often delivered within 1-3 weeks of being shipped. International Express Delivery is £24 or free on orders over £150, shipped via DHL Express. Orders typically ship within 48 hours and are guaranteed to be delivered in 1-3 business days, depending on your location.
For Returns, items can be returned or exchanged for any reason within 30 days of the delivery date, provided they are unworn and in their original packaging. Vintage rings must be returned within 14 days of the delivery date. Pierced earrings cannot be returned for hygiene reasons. Once your return is received, your refund or exchange will be processed within 3 business days. Please note that returns are not free at this time. To return your order, fill out the returns form included within your order, parcel up your return/s along with your returns form, using the returns address label on your order form. Take your parcel to any Post Office counter. It is recommended to use a recorded service and/or obtain proof of postage as Rocknrose.co.uk cannot be held responsible for any returned parcels that are lost in transit.
About Rocknrose.co.uk Payment Method?
At Rocknrose.co.uk, when a customer places a pre-order, the payment is taken immediately. This is because the customer is effectively reserving a product that isn't available to ship immediately. The estimated dispatch date for a pre-order product is displayed on the product page. If a customer orders other in-stock items alongside the pre-order product, the in-stock items are shipped immediately, and the pre-order product is shipped separately once available. It's possible to cancel a pre-order if it has not yet been shipped. For any updates or changes, customers are advised to check the product page or email the Customer Care team. If a customer requires their pre-order to ship with an Express or trackable shipping service, it's recommended to place a separate order for the pre-order style.
Are there any customer reviews of Rocknrose.co.uk?
Reviews for Rocknrose.co.uk are mixed. Some customers have expressed dissatisfaction with the quality of the products, stating that they were not as expected and appeared to be cheap Chinese wholesale goods. Others have had issues with the company's customer service, particularly in relation to returns and refunds. However, there are also positive reviews, with customers praising the quality of the products and the company's customer service. Some customers have been particularly pleased with the company's jewellery, stating that it is beautifully crafted and delivered on time. Overall, the company has a rating of 2.6 out of 5 on Trustpilot, based on 19 reviews. It's worth noting that experiences vary, and what works for one person might not work for another. It's always a good idea to read multiple reviews and consider all aspects before making a purchase.
What are the customer reviews for Rocknrose.co.uk?
Reviews for Rocknrose.co.uk are mixed. Some customers have expressed dissatisfaction with the quality of the products, citing instances of items tarnishing quickly or being of poor quality. There are also complaints about customer service, with some customers reporting a lack of response to their queries. However, other customers have had positive experiences, praising the quality of the products and the customer service. They have complimented the fast delivery, the beautiful packaging, and the durability of the products. It's important to note that experiences can vary, and these reviews represent a range of customer experiences. Please consider these reviews when making a purchase decision.